John Barrett
2024-04-29 22:05:17 GMT
Jennifer and Shawn went above just showing us what we might buy. They took the time to know what we were looking for and showed us those items and similar items. We were very pleased with their attention to us. We ended up buying two recliners and a mattress.
Dana Ratliff
2024-05-01 18:41:21 GMT
I hate going to stores where salesman are trying to make a sale. This was great. I told him just looking, and he gave me his name told me if I have any questions let him know. Left me alone to wander. When I found what I wanted. Gave a shout and he was right there to help me. Even moved furniture around for me to see. Will definitely go back when ready for next piece!
Dennis Meyers
2023-12-28 23:30:08 GMT
We had a bad experience when buying a table about a month ago in the store. They were however very accommodating and polite about the return and refund. Dan Laws asked us not give up on them. Tonight we returned and Dan took very good care of us and our needs we did purchase another piece of furniture from them. Thank you Dan for being so patient and polite to us. We will be returning when the need arises for more furnishings.
Shanna Woodward
2024-04-06 21:49:45 GMT
The whole Ashley team was so pleasant to work with!! Xavier, Lorene, and Dan were kind and very knowledgeable. This has been the second very large purchase I have made from this store.
Kelly Schindler
2024-01-30 20:09:55 GMT
Great folks to deal with! Shawn went above & beyond to get us fixed up with a really nice sofa & loveseat. Even after the sale was done & I called to change my mind on the color! Highly recommended.
Bette Felstead
2024-02-18 01:27:29 GMT
Jessica was so very helpful and listened to what I was looking for. She was with me every step of the way. I will definitely be a regular customer after the outstanding level of customer service and care I experienced.
Kristin Bontrager
2024-01-06 01:21:54 GMT
Between Jessica, another young lady that I didn't catch the name of, and Shawn, I had the easiest time purchasing a new sectional from this store. They were all knowledgeable and helpful. Made it super easy from start to finish. I would recommend this place and this sales team to anyone!
JILL MARXMAN
2023-12-11 21:16:26 GMT
Our visit to your store was fantastic. We had been contemplating purchasing a new mattress for quite some time. When we visited your store we were greeted by Lorenne Wilhams. Lorenne was knowledgeable, personable and such a joy to work with. We went back home and took in all of the information she shared with us. After a few weeks later we decided it was"time" to make the purchase. We went back to the store and thank goodness Lorenne was working . We came home with a king size purple mattress which we are absolutely loving. Thanks to Lorenne for being so wonderful. We are thinking about purchasing a new sectional and we will definitely be a repeat customer of Lorrenes.
Ruby Thomas
2023-09-24 22:25:38 GMT
Lorraine is wonderful!
She warmly greeted us and patiently helped us make the perfect selection of furniture to meet our needs.
Shawn was great at working with us in price.
This will be our second time purchasing furniture from Ashley, and it will not be our last!
These folks are fantastic and their furniture is great quality!
Megan Goetz
2024-01-12 20:19:56 GMT
Jessica was amazing and attentive through the entire process. We also received help from Eric in the past and he is wonderful!
Chris Ellis
2024-04-13 19:31:51 GMT
Met Dan, who I understand is the general manager…very friendly, helpful and we will go back.
Murman Gi
2024-02-18 23:05:24 GMT
Lorene was fantastic, very knowledgeable and not pushy like a couple of other stores I have been too.
Jennifer Harris
2023-10-18 17:25:37 GMT
We purchased a bed, mattress & foundation from the Ashley Outlet and love it! The delivery team was professional and set up everything quickly. We will definitely be back to shop there again.
Michelle M-C
2023-03-09 13:13:56 GMT
When my daughter and I entered the store we were greeted by Zach. He offered his help and I told him what I was looking for. He told me where everything was. I told him thank you and he said he would be around if I needed him. No one bothered me or was pushy at all but let me look on my own.
I started finding all the pieces I liked and wanted, however some of the beds didn’t have a price and I got Zach. He got me the price and then I continued to show him what I needed. When he went to Dan (the Operations Manager), he came over to me and spoke to me about somethings because I was talking across the store to him about them. We shook hands and he was very helpful to me.
He and Zach were great at working with me. There was another young lady that worked with Zach that, as well, was pleasant, kind and sweet like Zach. I truly appreciated my visit here at Ashley Outlet!!! They worked with me doing a bundle with the price.
If I had one thing to say it is, there was a customer that came in while I was there that was rude as heck to another employee that was also kind as heck!!! She was loud, acted like she was owed everything, she was rude and the customer is not right acting that way!!! Sorry but not sorry!!!! I do not know what is wrong with society today, however it doesn’t matter who you are, salespeople are PEOPLE TOO! They are not dogs and I don’t treat my dog like that. Have common courtesy and kindness. He was trying to do his job. I knew what her problem was. I’m not going to say it on here, but I couldn’t believe what I witnessed. PLEASE be aware when interacting with others. Thank all of you at Ashley’s Outlet for your help!!!☺
crystal Alexander
2023-10-18 16:45:41 GMT
Ashley's outlet stores are in good quality with their prices along with the merchandise they carry. They are known for their great customer service and appreciation that helps to achieve what the goals that they attend to meet on making helpful decisions to satisfy their customers needs and wants 🙂 and for the record I personally love to shop at Ashley's furniture stores cause my daughter is named after them as well. Ashley's stores deserve a 5+
jill hughes
2024-04-13 17:53:18 GMT
We found what we wanted and the Associate ordered it online for us. Nice and helpful.
Debra Barrish
2023-07-29 13:14:48 GMT
Very friendly not pushy was there to meet our needs. Thanks again to the salesperson Brock who made our experience that day s pleasant one. Would for sure go there again when we're ready for our next purchase.
Michelle Snyder
2023-05-29 01:13:32 GMT
The guys were great! Shawn and Mason both listened to me about what I wanted and helped me pick out a few nice pieces of furniture for my living room.
They made it easy and I definitely appreciated that. (Shawn & Mason Thank you for helping me and taking on my sense of humor!)
Jay Coleman
2023-04-26 16:32:28 GMT
As soon as I walked in I was greeted. I expressed my needs and the staff immediately showed me to a few options and helped choose the best to fit my needs. It was great service all around great deal on a great table and 6 barstool chairs. Will definitely be back.
Jerry Jones
2024-04-04 21:35:12 GMT
Everything was great all my questions were answered didn't have to wait long for them to serve me. I give 5 🌟
