Loblaw agrees to sign grocery code of conduct — but only if competitors do | CBC News (2024)

Loblaw CompaniesLtd. said Thursday it's ready to sign on to the grocery code of conduct, paving the way for an agreement that's been years in the making.

After six months of negotiations, Loblaw president and CEO Per Bank said the retailer is now ready to sign as long as other industry players do too.

"The code now is fair, and it will not lead to higher prices," he said in an interview.

The code has been developed by a group of leaders in the food industry, with the intention of levelling the playing field for suppliers and smaller retailers.

But it appeared to come to a halt last December when Loblaw and Walmart Canada said they wouldn't sign the voluntary code because they were concerned it would raise prices for shoppers.

WATCH | How an online campaign to boycott Loblaw began:

Canadians frustrated with rising groceries prices have pledged to boycott Loblaw-owned stores for the month of May. On the same day it was set to begin, Canada's largest grocer reported a nearly 10 per cent increase in profits.

Nick Henn, Loblaw's chief legal officer, said the underlying principles of the code haven't changed.

"We felt that the words weren't clear in lots of areas, and so we've spent some time with the working committee and the interim board, fixing those areas, improving the code and providing the clarity that we thought it lacked the last time around," he said in the same interview alongside Bank.

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One important example was regarding the dispute resolution process, Henn said. Loblaw wanted to make clear when it would beappropriate for issues to go to an adjudicator, and when it wouldn't, such as in the case of price negotiations between suppliers and retailers.

"That was a big concern for us. And so with that no longer being an issue under the draft code, we're much less concerned about the code leading to higher prices," Henn said.

June 1, 2025, is the target date for the code to take effect, he said.

"We've worked very hard to get to where we are," said Michael Graydon, CEO of the Food, Health and Consumer Products of Canada (FHCP) association and chairman of the interim board for the code.

"We now have all the major grocers with the exception of one, and so some work needs to be done in regards to bringing them into the fold," said Graydon, referring to Walmart.

Loblaw agrees to sign grocery code of conduct — but only if competitors do | CBC News (2)

For its part, Walmart told CBC News in a statement that it just received the latest draft of the revised code, and that it had not been previously shared with the company.

"We will review it and determine next steps. As we've said all along, we continue to be focused on our customers' best interests," wrote a Walmart representative in an email.

Costco has also had "some inquiries around certain aspects" of the code, said FHCP's Graydon,but he hopes they will also agree to participate.

However, Costco executive Pierre Rielhad previously said, when speaking to MPs on theagriculture committee in February,"it would be difficult to agree" to a code of conduct that wasn't adhered to by the entire industry.

Work can now continue on establishing the office of the grocery code, saysGraydon, whichhehopes can begin "sooner rather than later."

Metro,Sobeys still on board

Sobeys and Safeway parent company Empire is glad to see another retailer sign on to the code,spokespersonSarah Dawson said in an email.

"This brings the industry one step closer to having all stakeholders agree to the principles of engagement, which creates a better foundation for collaboration even while maintaining the competitive element of our industry," said Dawson.

Grocer Metro Inc. reiterated its support of the code, with spokespersonMarie-Claude Bacon saying the company is "convinced that the participation of all grocers and suppliers is essential to its success."

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Gary Sands, a member of the code's interim board and senior vice-president at the Canadian Federation of Independent Grocers, said havingLoblaw on board is a milestone, though his organization is working to make sure every major player signs onto the code.

According to Sands, the code of conduct will make business practices more transparent and provide a way for food suppliers and retailers to settle disputes.

"We are optimistic…adapting certain principles in the industry will have a positive impact on costs and prices," he said in an interview with CBC Radio's Bizdigest.

It's a stancegovernment agrees with. Ajoint statement fromLawrence MacAulay, federal minister of Agriculture and Agri-Food and André Lamontagne, Quebec's minister of Agriculture, Fisheries and Food, asked any remaining large retailers to sign onto the code of conduct.

"We believe that uniting all supply chain partners around these principles will produce the best outcomes for the sector and all Canadians," the ministers wrote in an email.

WATCH | Spending less when groceries cost more:

Loblaw agrees to sign grocery code of conduct — but only if competitors do | CBC News (3)

Why are we spending less on groceries when they cost more? | About That

9 days ago

Duration 7:48

Food prices are well above the general inflation rate, but Canadians are spending less on average at grocery stores. Andrew Chang breaks down the relationship between the high cost of food and lower grocery bills, and why some ultra-processed alternatives can be risky.

Frustration over high food prices

Over the past several months, calls to make the code mandatory have grown. In February, the House of Commons committee studying food prices told Loblaw and Walmart that if they wouldn't agree to a voluntary code, the committee would recommend it be made law.

Speaking on conference call on May 1 to discuss the company's latest financial results, Bank had said he was "cautiously optimistic" that an agreement could be reached.

The call was on the same day some Canadians said they were going to start boycotting all Loblaw-owned stores as frustration mounts over higher food prices and concentration in the grocery sector.

Loblaw agrees to sign grocery code of conduct — but only if competitors do | CBC News (4)

The boycott, organized by a Reddit group, is currently underway. The organizers posted several demands for their movement;at the top of the list was for Loblaw to sign the grocery code of conduct.

The negotiations over the code predated the boycott, said Bank, so the announcement "has nothing to do with their demands." But he recently had a meeting with boycott organizer Emily Johnsonand said he's sure she will be happy to hear that Loblaw has agreed to the code.

Though food inflation has been an industry-wide phenomenon, sparked by global pressures like the war in Ukraine, for many, Loblaw has become the poster child for food inflation in Canada.

LISTEN | The anger behind the Loblaws boycott:

Loblaw agrees to sign grocery code of conduct — but only if competitors do | CBC News (5)

Front Burner394:43:20How Loblaw inspires anger, boycott

The day after the boycott began, Bank and Loblaw chairman Galen Weston pushed back on what they called "misguided criticism" of the company.

"As a well-known company and Canada's largest grocer, it is natural that Loblaw would be singled out as a focal point for media and government and of course consumer frustrations," said Weston at the grocer's annual meeting on May 2.

Loblaw agrees to sign grocery code of conduct — but only if competitors do | CBC News (2024)

FAQs

Loblaw agrees to sign grocery code of conduct — but only if competitors do | CBC News? ›

Loblaw Companies Ltd

Loblaw Companies Ltd
Loblaw Companies Limited is a Canadian retailer encompassing corporate and franchise supermarkets operating under 22 regional and market-segment banners (including Loblaws), as well as pharmacies, banking and apparel.
https://en.wikipedia.org › wiki › Loblaw_Companies
. said Thursday it's ready to sign on to the grocery code of conduct, paving the way for an agreement that's been years in the making. After six months of negotiations, Loblaw president and CEO Per Bank said the retailer is now ready to sign as long as other industry players do too.

Why are Canadians boycotting loblaws? ›

The major grocers have said they did not unduly profit from inflation, amid political and public pressure over the rising cost of food and other necessities. A group of consumers organized a boycott of Loblaw-owned stores in May over frustrations with higher prices and industry concentration.

What is the Canadian grocery code of conduct? ›

Canada's grocery code of conduct is a set of rules and guidelines that seek to improve fair dealings in the industry, especially between big grocers and their suppliers. These suppliers include both farmers, as well as producers of various kinds of processed foods.

Is the boycott against loblaws working? ›

The boycott is already having an effect. Small and nonprofit grocers are reporting a boost in their number of customers – and Loblaws CEO Per Bank held a meeting with one of the main organizers. Loblaws owns nearly one-third of the grocery market, but it wasn't always that way.

What is the difference between Loblaw and loblaws? ›

Headquartered in Brampton, Ontario, Loblaws is a subsidiary of Loblaw Companies Limited, Canada's largest food distributor.

Why are people avoiding Loblaws? ›

Loblaws has found itself at the centre of public frustration due to soaring food prices. Canadians have expressed their discontent on social media, venting about the high cost of groceries at grocery stores like Loblaws. Loblaws has reported rising profits and seen its stock value climb over the past year.

Is Loblaws ethical? ›

In 2022, we conducted more than 1,200 facility compliance audits and follow ups which resulted in Loblaw permanently de-listing ten facilities due to one or more of the following infractions: suspected child labour, attempted bribery and building structural/fire safety concerns.

Is Safeway owned by Loblaws? ›

The Canadian assets of Safeway are fully owned and operated by Sobeys Inc. President of Sobeys Inc. Western Canada: Jason Potter. Safeway employs over 28,000 Canadians.

What grocery stores are being boycotted in Canada? ›

The businesses include Loblaws grocery stores, as well as Shoppers Drug Mart, No Frills, Atlantic Superstore and others. The boycott is a way that some Canadians are using to send a message to Loblaw and other major grocers like Sobeys and Metro.

Does Canada have strict food laws? ›

Canada has developed a comprehensive food safety system that is rigorous enough to protect consumers today, yet responsive to meet the challenges of tomorrow.

Is Loblaws a good company? ›

Employees rate Loblaw Companies 3.4 out of 5 stars based on 5,077 anonymous reviews on Glassdoor.

Who controls Loblaws? ›

The Competition Bureau has obtained two court orders to advance its investigations into Empire Company Limited's and George Weston Limited's use of property controls. Empire is the parent company of Sobeys Inc. and George Weston is the parent company of Loblaw Companies Limited.

What company owns Loblaws? ›

George Weston Limited is a Canadian public company, founded in 1882 and listed on the Toronto Stock Exchange since January 1928. Today, George Weston's interests include businesses in retail and real estate through its control of Loblaw and Choice Properties.

Who is the largest grocery chain in Canada? ›

Canada: leading food retailers 2022, by market share

In 2022, Loblaws held the top spot with an estimated 29 percent share of the grocery retail industry in Canada.

What family owns Loblaws? ›

It is controlled by George Weston Limited, a holding company controlled by the Weston family; Galen G. Weston is the chair of the Loblaw board of directors, as well as chair of the board of directors and CEO of Canada-based holding company George Weston.

What is the motto of Loblaws? ›

Helping Canadians Live Life Well.

Why are people boycotting Zehrs? ›

Talk of the proposed boycott started on social media, with organizers hoping to put pressure on the company to lower grocery costs and remove member-only pricing policies. “I think something needs to be done for sure, because people can't afford it,” one shopper told CTV News at a Kitchener Zehrs on Monday.

What happened to Loblaws in Quebec? ›

The first "Provigo Le Marché" store opened in Sherbrooke, Quebec. Since then, the Loblaws stores in Quebec have rebranded as "Provigo Le Marché" or simply as Provigo. The logo for Provigo Le Marché has the familiar "L" logo from Loblaws rather than the longtime "P" signage on traditional Provigo stores.

Why doesn t Canada have Target anymore? ›

Target's entry into the Canadian market in 2013 was its first foray in international expansion. A combination of extensive renovation needs, a flawed merchandising system, tight time frame and inadequate leadership were some of the reasons the big-box retailer decided to close all 133 stores in the country in 2015.

What grocery chains are under Loblaws? ›

Our family includes: Atlantic SuperstoreTM, Dominion®, Loblaws®, Maxi®, No Frills®, Provigo Le Marché®, Valu-MartTM, Real Canadian Superstore®, Wholesale ClubTM, Your Independent GrocerTM and ZehrsTM.

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